Workman arrived on time, called Ahead to let me know he was on his way. He finished the job in about 15-20 minutes. Very polite and courteous.

I have been using Upper Edge to manage my property since 2019. I have been impressed with their focus on optimizing efficiencies and processes and have found their communication to me as a client to be outstanding. They are always looking for new and innovative ways to enhance my experience.

Property management can be challenging as it relates to supporting what is fair for the tenant as well as what is in the interests if the property owner. Their advice and recommendations have always been fair and reasonable.

Throughout the years there have been a variety of individuals assigned to my portfolio as people are given more opportunity within the company. I have noticed that Garret supports retention efforts and recognizes good work. He promotes a culture of commitment and strives to make his company somewhere that individuals feel valued. That has translated into an exceptional experience for myself and my properties.

If you are looking for a new property management company I encourage you to give Upper Edge a try. Surely my experience cannot be the only one of it's kind.

Well done Garret and Upper Edge. It's a pleasure doing business with you!

thanks for helping us out. much appreciated. they are giving us very good service on attending to our repairs. Thanks.

The staff are very friendly and professional! I appreciate the quick response times and the amazing work they do. Would highly recommend.

Garret is such an amazing Personality he is very knowledgeable about Real estate Market. Rentals, his management and quick repose to all the enquiries made things much easier. Specially when you are working with rental investor either for single family houses or multi-unit building. Upper Edge Property Management is the Right choice to contact for all the property Management needs.

Great experience with Upper Edge, very professional and organized. We’re quick to respond to any issue, especially Jessica! She was very understanding and helpful. She was always attentive to any request and responded in a timely manner!

Every time I had a question / problem with my rental, they were ready to go as soon as possible. They are really helpful and kind. Thank you Upper Edge Property Management team. You rock!

We have always had great service with Upper Edge under their past company name and presently. Very professional and great customer service and communication. They really value their owners and tenants and have their best interests in mind. Can’t say enough great things about this company.

I have been using the services of Upper Edge Property Management for 4 plus years now and I am very pleased with the services that Garret and his team have provided. They have always made sure to professionally advertise my property for optimal results. They have a thorough process to screen for qualified tenants and I’ve been very happy with the different long term tenants I have had. They take care of any repair, cleaning etc. after and before a new tenant moves in. The tenants also seem to be happy with the company. Communication is very good. The fees charged for the services are worth it. Thank you Garret and management team.

Everything from the initial showing to the key handoff was very well organized and pleasant. The property was in great condition and clearly had been inspected and cleaned up well from the previous tenants. The routine maintenance and service ticket program is exceptional, and so far my experience has been nothing short of fantastic. I highly recommend Upper Edge Property Management based on my experience so far!

I have been renting a property for several years.
Upper Edge has been great to me.
They are prompt, friendly and attentive to my needs.
I love the property I rent from them as well.
Recently they did maintenance on tiling, paint, and garage door
and they did great job at getting the work done.
Five Star service!

We first moved into a property managed by Upper Edge in February, the property had a few problems and Upper Edge always did the most they could for us and provided great support during those hard times. I want to thank Mario and the women in the office, when we needed to find another property Mario went above and beyond expectations and showed us one as it was coming on the market to give us a better chance of being approved. Upper edge really does do everything in their power to help you get into a property and I can assure you if I ever have to rent it will be through them.

My maintenance service requests are responded to immediately on the Property Meld electronic system and subsequently handled in very timely manner. Great service and much appreciated.

The management are very very helpful. They respond quick to any request you may have, email is replied within hours if not minutes, the repair team are very professionals as well. They are really really great company to rent from. The best decision I have made.

We recently had a garage door malfunction on a Sunday night. The door completely went off track and twisted the frame. The result was that the door would not close! We store some valuable in the garage therefore I immediately sent an email to Upper Edge.

I could not recall how to post a service ticket therefore I truly thought i would get no response until Monday..which would leave the garage totally exposed overnight.

Totally surprised!! We received a response almost immediately after sending the email. We explained the problem and were told that a repair company would contact us immediately.

While we did need to wait until the next morning, the repair company quickly assessed the problem, advising us of what needed to be done and within an hour, the garage door was fixed.

Our thanks go out to Upper Edge on providing such a quick response, even though I didn’t go through the proper channels.

I am continually impressed with Upper Edge. While their client is the home owner, they have always treated myself (the home renter) with respect and caring!

Thanks Upper Edge!!

Had a bathroom renovation completed by one of their contractors Todd, he was very thorough in his work and communication about the work being done and the time which it would need to be completed. I would highly recommend Upper Edge and their repair staff.

I have been renting a house from Upper Edge for about 9 months. During this time there have been several maintenance issues - a sewer backup from overgrown tree roots; a failed condenser pump that caused some water damage in the basement; huge fallen branches from a big winter storm; and most recently a buzzing doorbell transformer. The online maintenance platform has been easy to use to notify Upper Edge about these issues as they’ve come up. They’ve been quick to respond on the online platform to arrange to send in maintenance people to address the issues that have come up, which I’ve appreciated!

Exceptional experience with this company! All representatives from the office staff to the maintenance department, contractors and property inspectors have been extremely helpful, knowledgeable, understanding and willing to go above and beyond to do a good job! I am happy with the customer service experience and thrilled to have found my new home, Mariana was especially helpful throughout my application process 🙂 thank you all very much for all of your hard work!

Great company! I had peace of mind the entire time they were looking after my property. Extremely friendly staff. Prompt response times. Would highly recommend to anyone looking for a property manager.

I have leased a residential property from Upper Edge
( new build) I have had 5 issues and I am happy to say that upper edge has responded professionally and quickly
#1 door code for front entrance same day positive response from them completing the request
#2 main alarm code to control an alarm system that wasn’t suppose to be activated responded positively completing the request even at 12:30 at night
#3 replacing broken shelve in fridge completed within 2 days
# 4 heating and cooking supply to a bedroom ongoing but have had there heating vendor respond
#5 electrical outlets to be installed in basement ongoing but have responded

From my experience so far I can only supply positive comments in regards to the professionalism they have shown

It has been great working with Garrett over the last few years. I don’t live near my rental and rely heavily on Upper Edge’s expertise. Upper Edge is prompt in responding to messages and deals with issue in a timely manner. I would highly recommend this property management company.

The staff really work as a team and maintenance is quick to respond and fix. I took star off because as management they can do their best to take care of their tennants, but ultimately it's the owners of the rentals that have to approve and pay for properties repairs and upkeep. I've read reviews on other prop management companies and I'm happy I'm with upper edge and they have helped me get a home with my dog and continue to provide quick response and maintenance even during covid. Thank you all for your help !

New to the landlord world and soon found out there are a lot of players in the game and if you don’t know the tenancy branch system well then you can and will be eaten by the sharks.

So thankful for the help and guidance from Garrett who had helped me with tenant name searches and advice on how to move forward with troubled tenants. The company provides free videos made available to anyone on their Facebook page which I found very informative for new landlords and tenants.

Thanks for all the help! Appreciate it more than you know!

Upper Edge has been managing my property for almost 10 years with a ZERO percent vacancy rate. They are always looking for ways to improve their business! I have been completely satisfied and would recommend them to anyone with revenue properties

Working with Upper Edge has been a smooth and pleasant process. They were very quick to respond to any questions or concerns I had.
Special thank you to Alejandro for all of his hard work!

I've been using UpperEdge to manage my property for several years now and have been thoroughly happy with their service! They are fast and efficient in dealing with my tenants needs and keep me informed of what's going on every step of the way. Their maintenance systems are easy to use and the staff are super friendly and helpful 🙂

I have dealt with Upper Edge Property Management team for over a year now and have always found them extremely professional and knowledgeable.

The technology they use is extremely user friendly and a Godsend for property owners. I Highly Recommend Upper Edge Property Management for all your investment property needs.

I moved to an apartment that's managed by upper edge and the process was very smooth. They are very easy to reach whenever there's an issue that needs to be fixed. They always respond promptly and always call to check and follow up until issues are resolved. It was unfortunate that something came up that i had to move out early but even then, they were still very helpful in understanding my situation. LAURA is beyond amazing. If i would have to find another apartment in the future, i would definitely come back to upper edge.

Working with the team at Upper Edge is a great experience so far. They address my concerns promptly and always willing to go the extra mile to accommodate my concerns. They truly take care of their tenants and follow up with you to ensure your concern was resolved.

Garret Wong of Upper Edge Property Mgmt was a valuable resource during the acquisition of our first revenue property. His communications are thoughtful, brief, and efficient; and his extensive expertise in the local real estate market and tailored feedback has been absolutely instrumental in our decision making.